Booking Help
Booking a class at Move & Form is easy. Browse our timetable, choose the class you'd like to attend and follow the booking link.
Our bookings are managed securely through TeamUp. When you choose a class, you'll be taken to TeamUp to log in or create an account and complete your booking.
If you're new to Move & Form, already have a TeamUp account, or need a little help managing a booking, you'll find answers to the most common questions below.
How do I book a class?
Head to our timetable and find the class you'd like to attend. Select the class and follow the booking link.
You'll then be taken securely to TeamUp, where you can log in or create an account and complete your booking.
Once your booking is complete, you'll receive confirmation by email.
I'm new to Move & Form. How do I register?
You don't need to register before choosing a class.
Simply head to our timetable, select the class you'd like to attend and follow the booking link. When you reach TeamUp, you'll be given the option to create an account.
You'll only need to do this once. After that, you can use the same email address and password whenever you book with us.
You may also be asked to complete any required forms or waivers as part of setting up your account.
I already have a TeamUp account. Do I need another one?
No. If you've previously created a TeamUp account, either with Move & Form or another business using TeamUp, you should use your existing account.
Choose your class through our timetable and log in using the email address and password associated with your existing TeamUp account.
Avoid creating another account with a different email address, as this can result in bookings and memberships being split between separate accounts.
I'm being asked to log in. Which details should I use?
Use the email address and password associated with your TeamUp account.
If you've booked with Move & Form before, you will normally already have an account, so there's no need to register again.
I've forgotten my password
When you reach the TeamUp login screen, select the password reset option and follow the instructions sent to your registered email address.
Make sure you're using the same email address you originally registered with.
How do I buy a class, pass or membership?
When you choose a class, TeamUp will show any valid membership or class option already available on your account.
If you don't currently have an appropriate option, you'll be able to see the available ways to pay before completing your booking.
You can also explore our current memberships and pricing before choosing your class.
I have a membership or class pass. Why am I being asked to pay?
First, check that you're logged into the same TeamUp account that you used when purchasing your membership or class pass.
If your membership is valid for the class you're trying to book, it should appear as an available booking option.
If it isn't showing, get in touch with us and we'll take a look.
How do I see my upcoming bookings?
Follow a booking link from our website and log into your TeamUp account.
From your account area you'll be able to see your upcoming registrations and manage your bookings.
Can I book classes several weeks in advance?
Yes. If a class is available for booking, you can secure your space in advance.
Our timetable lets you browse upcoming dates, so if you like to plan ahead you can book several weeks of classes at once.
How do I cancel a booking?
Log into your TeamUp account and view your upcoming bookings. Select the class you can no longer attend and follow the cancellation options shown.
Please be aware that our cancellation policy may apply depending on how close the class is when you cancel.
Can I move my booking to another class?
If you can no longer attend your original class, you will normally need to cancel that booking and then book your preferred alternative through our timetable.
Any applicable cancellation rules will still apply.
The class I want is full. Can I join a waitlist?
Where a waitlist is available, you'll be given the option to join it when viewing the class in TeamUp.
Follow the instructions shown and keep an eye on your email for any updates if a space becomes available.
I've booked but haven't received a confirmation email
First, check your junk or spam folder and make sure you're checking the email address associated with your TeamUp account.
You can also log into your account and check your upcoming bookings to confirm whether your place has been successfully registered.
If you're still unsure, get in touch with us and we'll check your booking.
I think I've accidentally created two accounts
Don't worry. This can happen if you've registered using different email addresses.
If your bookings, memberships or class passes appear to be split between accounts, get in touch with us rather than creating another account.
How do I book the 6-week Reformer Pilates Foundations course?
Visit our Reformer Pilates Foundations course page to find out more about the course and follow the booking link.
You'll then be taken through the same secure TeamUp booking process.
I'm still having trouble booking
Don't worry, we're happy to help.
Send us a message with the email address you use for your TeamUp account, the class you're trying to book and a quick description of what's happening.
If possible, including a screenshot of what you're seeing can help us work out what's gone wrong.
Please don't send us your password or payment details.
Ready to book?
Browse our upcoming classes, choose your session and we'll see you in the studio.